You have the right to return the jewelry within 14 days of receipt of the goods without giving a reason. We only accept jewelry returns if the item is new and unworn. If your goods have a defect or an item is missing, this must be reported in advance. Otherwise there is no guarantee that the full purchase price can be refunded. If your right of return of 14 days has been exceeded and we have not previously confirmed an extended right of return, your return will not be accepted and will be sent back to you automatically.
Please include your name, the order number and the reason for the return with your return so that we can identify it. Please note that you bear the costs for your return yourself. Send your return packaged securely to the following address:
We assume no liability for transport damage or the loss of the goods by the transport service provider of the return shipment. Please pack the jewelery for shipping in a padded and well-protected manner and send the goods back to us with tracking/insurance if necessary.